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Collaboration with Delos

BUS has partnered with Delos, the organisation that pioneered the WELL Building Standard, to combine the BUS Methodology Occupant Satisfaction Survey with the Delos Building Wellness Survey to create the new BUS Wellbeing Survey.

Press Release
Wellbeing
Partner Network

Annual 2017-2018

Realising the potential of occupant satisfaction evaluation

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Partner Network

Annual 2016-2017

Emerging trends that challenge building design and operation

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Building Product Magazine - Measuring Wellbeing

As organisations across the globe invest more into design and operational strategies that optimise productivity, Harriet McKerrow, senior engineer in Arup’s Building Performance and Systems team and manager of the BUS Methodology occupant satisfaction tool, explores the measurement of well being in the built environment.

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Why should I use a third-party survey provider for my WELL project?

What are some of the benefits of using a third-party survey provider? Angela Loder of the International WELL Building Institute cites some of the top reasons projects chose a third-party survey provider.

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The Crown Estate Soft-Landings Framework

"Soft Landings" is a mechanism by which a gradual hand-over of a building project can lead to significant gains in operational efficiency. Arup has developed a bespoke "Soft-Landings" framework for The Crown Estate to use on development projects enabling them to unlock improved customer satisfaction, economic and environmental outcomes.

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BCO Health, Wellness and Productivity

The British Council for Offices recognises the importance of the growing Health and Wellbeing agenda and the implications it has to both office design and how the attitudes towards the office are changing. To this end it has commissioned three pieces of research.

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TSB Building Performance Evaluation

From schools to apartments, supermarkets to offices, health centres to houses, Innovate UK's Building Performance Evaluation programme (BPE) was a 4 year study into how real-world buildings perform.

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Probe Studies

Probe (Post-Occupancy of Buildings and their Engineering) was a research project that ran from 1995-2002 under the Partners in Innovation scheme (jointly funded by the UK Government and Builder Group.

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Selected publications

The BUS Methodology has a track record of being featured in the scientific and industry press.

Scientific Contribution - Comfort signatures: How long-term studies of occupant satisfaction in office buildings reveal on-going performance

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British Council for Offices - Improving Productivity in the Workplace

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CIBSE Case Study - Newcastle University's Urban Sciences Building

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Scientific Contribution - Evaluating positivist theories of occupant satisfaction: A statistical analysis

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Scientific Contribution - A new professionalism

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Scientific Contribution - Probe in the UK context

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